We're seeking a driven and customer-focused Specialist to join our thriving Customer Operations team in Pune. In this role, you will be the first point of interaction for our customers via our live chat platform. You'll offer exceptional service, handling a wide range of customer inquiries in a timely and effective manner.
If you have a excellent understanding of customer service principles, are comfortable with technology, and have excellent communication skills, we encourage you to apply.
- Responsibilities include:
- Interacting to customer inquiries via live chat
- Assisting with technical issues and providing service information
- Updating accurate customer records in our CRM system
- Communicating with other departments to ensure a seamless journey
Join Eclerx as an Inbound Chat Analyst in Pune
Are you passionate about providing excellent customer service? Do you have a knack for communication with people online? If so, then this opportunity might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of interaction for our customers via live chat. You'll answer their queries, provide support, and ensure a positive customer experience.
At Eclerx, we offer a dynamic work environment where you can grow your skills and make an impact in our success. We also provide rewarding compensation and benefits packages to ensure our employees are appreciated.
If in this exciting opportunity, please send us your application today!
Customer Operations : Inbound Chat Analyst Opportunity at Eclerx Pune
Are you a enthusiastic individual with proven interpersonal skills? Do you enjoy helping users resolve their concerns in a timely and efficient manner? If so, then this challenging Live Chat Specialist Role at Eclerx Pune could be the perfect fit for you!
At Eclerx, we are committed to providing world-class customer service. Our group of experienced professionals work together to deliver a positive customer experience.
- As an Customer Operations - Inbound Chat Analyst, you will be responsible for:
- Assisting to customer inquiries via live chat in a helpful manner.
- Addressing common problems effectively and efficiently.
- Referring complex issues to the appropriate specialist.
- Providing a valuable customer experience.
If you are excited to join our growing team and make a tangible impact on our customers, we encourage you to apply!
Amazing Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)
Eclerx is on the hunt for a skilled and enthusiastic Inbound Chat Analyst to join our growing team in Pune. In this important role, you will be the initial touch for our valued customers, providing outstanding support via live chat. If you have a proven understanding of customer service principles and a ability to handle customer queries effectively, we encourage you to join us!
- As an Inbound Chat Analyst, you will: Contribute to a positive customer experience
- Responsibilities include: Identifying and escalating complex issues to appropriate teams
- Qualifications: Proven customer service experience
We offer a rewarding work environment and the opportunity to grow your career in a leading organization. Apply today and become part of the Eclerx team!
Launch Your Career as an Inbound Chat Analyst at Eclerx Pune
Are you a motivated individual with exceptional customer service skills? Do you excel in a fast-paced environment and appreciate helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect opportunity for you!
At Eclerx Pune, we are committed to providing our customers with a seamless experience. As an inbound chat analyst, you will be the main representative for our clients, resolving their concerns in a professional manner. click here
- Gain valuable experience in the customer service industry
- Develop your communication and problem-solving skills
- Work in a collaborative and supportive team environment
- Be rewarded with competitive compensation and benefits
If you are willing to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.
Specialist - Customer Operations: Inbound Chat Role at Eclerx (Pune)
Are you a passionate individual with excellent customer service skills? Do you enjoy addressing customer inquiries in a fast-paced environment? If so, then this rewarding opportunity at Eclerx might be perfect for you! We are currently seeking an Analyst - Customer Operations: Inbound Chat Role to join our collaborative team in Pune.
As an Inbound Chat Associate, you will be the first point of interaction for our valued customers, offering timely and accurate solutions to their concerns . You will leverage your expertise to troubleshoot a variety of customer issues through our digital communication channels .
- Responsibilities include but are not limited to:
- Promptly and professionally responding to inbound chat inquiries
- Identifying and understanding customer needs
- Providing clear and concise solutions to customer problems
- Documenting customer interactions accurately
- Collaborating with other team members to ensure seamless customer service
If you are a team-player individual with outstanding communication skills and a dedication to delivering exceptional customer experiences, we encourage you to apply!